Welcome to B12 Direct. By accessing or using our website (B12Direct.com), products, or services, you agree to the following Terms and
Conditions. Please read them carefully.
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
2. Services Provided
B12 Direct offers wellness products and protocols, including self administered B12 , on a month to month basis with no contracts and the ability to cancel at any time.
3. Medical Disclaimer
- B12 Direct does not provide medical advice. Our products and services are intended for general wellness and should not replace medical consultations with a licensed healthcare provider.
- Always consult with a qualified healthcare professional before using our products.
- You are solely responsible for ensuring our products are suitable for your specific health needs.
4. Subscription and Billing
- Subscriptions are billed monthly. Payments are processed automatically on the same date each month based on your initial purchase date.
- Prices are subject to change with prior notice.
- You may cancel your subscription anytime by logging into your account or contacting customer support. Cancellation requests must be made at least 24 hours before your next billing cycle.
Return Policy
All of our products require a prescription. Due to legal restrictions, prescription medications ordered online cannot be returned. If you have questions or concerns about your order, give us a call at (253)-271-9095
6. Shipping and Delivery
- Orders are processed within 3 business days and shipped to the address provided at checkout.
- B12 Direct is not responsible for delays or lost packages caused by shipping carriers.
- Please verify your shipping address before completing your order.
7. Privacy Policy
Your personal information is collected, used, and stored in accordance with our Privacy Policy, which is available on our website.
8. User Responsibilities
- You agree to provide accurate information when creating an account or placing an order.
- You are responsible for safely storing and properly using our products according to instructions provided.
9. Limitation of Liability
- B12 Direct and its affiliates are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
- Our total liability is limited to the amount paid for the product or service in question.
10. Prohibited Activities
You may not:
- Use our products for illegal purposes.
- Resell our products without prior authorization.
- Misrepresent your identity or health conditions.
11. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Virginia, United States. Any disputes must be resolved in a court located in Chesterfield,/Virginia
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@B12Direct.com
Phone: (253)-271-9095
14. Acceptance of Terms
By using our website, subscribing to our services, or purchasing products, you confirm that you have read, understood, and agree to these Terms and Conditions.