To request a refund, simply reach out to our customer service team with the following details:

• Your order number
• The reason for your dissatisfaction

You can contact us via:

• Email: support@b12direct.com
• Phone: (253) 271-9095

Refunds will be processed promptly and issued back to your original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your bank or payment provider.

If for any reason you are not completely satisfied with your purchase,
we are happy to offer you a full refund. To request a refund, please
contact us within 30 days of your purchase. Due to legal restrictions, supplements ordered online cannot be returned.

B12 supplementation while on a medically supervised weight loss program is safe and can be helpfully in your weight loss journey.

We proudly source our supplements from Olympia Pharmacy and Anazao Health. All their supplements are manufactured in the USA at a FDA certified facility.

We do not currently ship outside the U.S.

Our Lipotropic Mix, B12, MICC, and Vitality Complex are helpful to boost metabolism and burn fat.

Vitamin B12 is very safe. B12 is water soluble. Any excess intake is excreted through urine. Please follow the instruction paper included with your online order. If you have any questions we are always available. Please feel free to send us an email or give us a call

We recommend every 10 days for your body to maintain the full benefits from our vitamins without waste.

The vitamins come ready for self-administration. Please refer to the instruction card included with your order.”

Canceling your service is simple and convenient. Just send us an email (infor@b12direct.com) or give us a call (253)-271-9095 at least three days before your next shipment. Any cancellation requests received after this period will take effect the following month. We’re here to make the process as easy as possible for you!